Instructions

The project will be complete via this Wiki and each group will have their own page to work on. The page will have the following sections:

  1. Brief Description of Process
  2. Detailed Narrative of Process
  3. Entity and Activity's Table
  4. Data Flow Diagram's (context, Level-0 and Level-1 - do not do Level 1, per class discussion on 06/03)
  5. Flow Chart

Your model must include a Context and Level-0 DFD as well as a flow chart. Before attempting to create the models you will need to write a detailed narrative of the process you have chosen, so pick one you and your group are familiar with and one that you will be able to research. Use the Process Classification Framework as a guideline and fill in the details from that. After creating your narrative, use it to create an Entity and Activities Table, from which you will design your DFD and flow-chart models.


In-Class practice - Deliver Service to Customer
Group1: Jennifer Campell, Allison Bundy, Juan Llano, Brandy Holland, Mauricio Chacon, Robert Cospito
Group2: Muhammad Adam, Jon Bixler, Wendy Elliott, Jeni French, Sara Sethi, Timothy Straub
Group3: Jeff Davidson, Marcel Lee, Carmen Blanco, Valentina Perkins, Lauren Hernandez,Derek Wolfe
Group4: Oliver Snavely, Brett Chenoweth, Jon Frankenberg, Rebecca Viteri, Abby Sakamoto, Steven Hughes
Group5: Jessica Bochman, Kurt Seymour, James Boland, Eric Hutcherson, Simon Owi, Jason Whitten
Group6: Molly Kosik, Tracy Stant, Manuel Molina, Jose Canas, Rony Tullus
Group7: James Bevlin, Edgar Burkhardt, Josh Ray, Mike Russell, Tara Schutt, Elizabeth Williams
Group8: Eric Cecere, Josh Hunt, Louise Palmer, Shevon Power, Zayber Massot
Group9: Ashley Ariaga, Susan Yeung, Jennifer Seltzer, Todd Robbins, Gabe Goldman, Seth Halperin
Group10: Christopher Forcier, Kathy He, Brittany Adamson, Shane Meteiver, Melissa Loveland, Matt Beeman



Choose any of the Process Classification Framework guidelines (cross-industry or industry-specific) and then within your selected Process Classification Framework, choose a process to model from the 12 processes laid out in the framework. You can pick any of the classifications, if you choose automotive then you select one of the 12 main processes, then one of the activities within that process. So if you chose 1.0 then the next thing to do would be to pick an activity withing that process: 1.1, 1.2, etc.

The group project is to work with just that activity. If your group chooses 1.3, you would only do 1.3 and all the sub-activities within 1.3.

So what we've been doing to practice is working withing the 4.0 category of Deliver Product and service in general and 4.4 Deliver service to customer in particular.


external image clip_image002.gif
operatingprocess.jpg
supportprocess.jpg